Shipping Policy

FREE SHIPPING

Elly’s Closet strives to bring our sexy customers great value and amazing service. That’s why our vendors provide free shipping from their warehouses all around the world by ePacket or EMS and in USA by USPS, FedEx and DHL. 

SHIPPING TO OVER 200 COUNTRIES

Elly’s Closet vendors are proud to offer international shipping services. However, there are some locations our vendors are unable to ship to. If you happen to be from one of those countries Elly’s Closet will contact you.

CUSTOMS

Elly’s Closet and our vendors are not responsible for any custom fees once our vendor items have shipped. By purchasing our vendor products, you consent that one or more packages may be shipped to you and may be subject to custom fees when your product(s) arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our vendor estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us directly and we will gladly assist you.

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